Effective Date 1 September 2024
MMF Fusion is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA) 4 of 2013.
1. Collection of Personal Information
We may collect personal information in the following instances:
- When you register on our website or create an account.
- When you place an order or purchase products from us.
- When you subscribe to our newsletter or promotional offers.
- When you contact us via email, phone, or social media.
- Types of Personal Information Collected:
Full name
Contact information (email address, phone number)
Delivery address
Payment details (in compliance with secure payment processing)
User preferences and purchase history
2. Purpose of Collecting Personal Information
We collect your personal information for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your order or customer service requests.
- To send you marketing emails, newsletters, or promotions (if you have opted in).
- To improve our services and website based on your feedback and interaction.
- To comply with legal and regulatory obligations.
3. Sharing of Personal Information
We will not sell, rent, or disclose your personal information to third parties unless required to do so by law or under the following circumstances:
- To service providers who assist us with payment processing, delivery, or customer service. These providers are required to keep your information secure and confidential.
- When required by law or court orders.
- With your consent, in situations where we collaborate with partners for joint offers or promotions.
4. Security of Personal Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or loss. These measures include:
- Secure payment gateways for processing transactions.
- Encryption of sensitive data.
- Regular monitoring of our systems to detect and prevent breaches.
5. Your Rights
Under POPIA, you have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information in certain cases.
- To exercise any of these rights, please contact us at info@mmffusion.com
6. Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your personal information is no longer required, we will securely destroy it.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review this policy regularly.
