Effective Date 1 September 2024
Welcome to MMF Fusion. By using our website www.mmffusion.com and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read these terms carefully. If you do not agree, you must not use our services or website.
1. General Information
1.1 Company Information:
MMF Fusion is an online retailer specializing in the sale of vapes and vape-related products.
1.2 Eligibility:
By accessing our website and purchasing products, you confirm that you are at least 18 years old and legally permitted to use vaping products in your country or jurisdiction. We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Services
2.1 Product Descriptions:
We strive to ensure that all product descriptions, images, and prices on our website are accurate. However, we do not warrant that product descriptions or other content are error-free. In the event of an error, we will correct it and notify affected customers if necessary.
2.2 Availability:
All products are subject to availability. If a product is out of stock or discontinued after your purchase, we will notify you and provide an alternative or a full refund.
2.3 Pricing:
All prices are listed in Rands and include VAT where applicable. We reserve the right to change prices at any time without notice. Prices do not include delivery costs, which will be added at checkout.
3. Orders and Payments
3.1 Placing Orders:
By placing an order, you agree to purchase the selected products in accordance with these Terms and Conditions. All orders are subject to acceptance and availability.
3.2 Payment:
We accept direct transfers for online payments. Your payment details are handled by a secure third-party payment processor. We do not store your payment information.
3.3 Order Confirmation:
Once your order is placed, you will receive an order confirmation via email. This email is for information purposes only and does not constitute our acceptance of your order.
3.4 Cancellations and Modifications:
You may cancel or modify your order before it is shipped by contacting us at sales@mmffusion.com Once an order has been dispatched, it cannot be canceled or changed.
4. Shipping and Delivery
4.1 Delivery Terms:
We offer delivery services within South Africa. Shipping times and costs will be calculated at checkout based on your delivery address.
4.2 Dispatch and Delivery:
We aim to dispatch your order within 3-5 business days, subject to product availability. Delivery times may vary depending on your location. We are not responsible for delays caused by courier companies or unforeseen circumstances.
4.3 Risk and Ownership:
Once your order is received, the risk of loss or damage to the products passes to you. Ownership of the products will pass to you upon full payment.
5. Returns and Refunds
5.1 Return Policy:
You may return any product within 7 days of receipt, provided that it is unused, unopened, and in its original packaging. To initiate a return, please contact us at info@mmffusion.com
5.2 Refunds:
Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. If approved, a refund will be processed within 14 business days.
5.3 Non-Returnable Items:
Due to hygiene and safety reasons, certain items such as opened e-liquids or used devices cannot be returned unless they are defective.
6. Warranties and Liability
6.1 Product Warranty:
Our products come with a 7 day warranty from the date of purchase against manufacturing defects. This warranty does not cover damage caused by improper use, normal wear and tear, or unauthorized repairs.
6.2 Liability Limitation:
To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
7. Intellectual Property
All content on this website, including logos, text, graphics, and images, is the property of MMF Fusion and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use any content from our website without our express written permission.
8. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal information. By using our website, you consent to the collection and use of your personal data as outlined in the Privacy Policy.
9. Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and continued use of the website after such changes constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of South Africa. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of South Africa.
11. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
MMF Fusion
Email: info@mmffusion.com
